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Netxol One — the AI Operating System for ISPs & WISPs: network, routers, RADIUS, billing, CRM and ERP in one on-premise platform.

SBy Saim AbbasLaunched Nov 5, 2026 UTC0 comments
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Overview

Netxol One is the AI Operating System for internet service providers and wireless ISPs: one platform, one login and one console to run an entire ISP. It brings together fibre and wireless network management (OLTs, ONTs, switches, routers, alarms, root cause and GIS fibre maps), TR-069 / TR-369 customer router management (Wi-Fi, diagnostics, firmware rollouts and zero-touch setup), built-in RADIUS with automatic suspend and reconnect, subscriber CRM and Subscriber 360, leads, quotes, contracts and orders, a contact centre on the operator's own phone system with a WhatsApp, SMS, Facebook and Instagram inbox, billing and payments with country-ready invoicing, reseller and partner management, ERP with inventory and accounting, HR and payroll, TV and IPTV, reports and workflow automation. Netxol AI, our own AI engine, works across every module: it answers questions using real data, predicts churn and equipment failures, and fixes common network problems with approvals and a full audit trail. It runs on the operator's own servers, on CPU or GPU, with no third-party AI service, so data never leaves the operator. Netxol One is vendor-neutral, built on open standards and 28 TM Forum Open APIs, available in English, Spanish, Italian, Arabic and Urdu, installed on-premise, and sized for operators with up to 100,000 subscribers per installation.

Who is it for?

ISPs, WISPs, Fibre Operators, Telecom Operators, Network Engineers, Enterprises, Small Businesses

Problem

Internet providers run their business on 6–10 disconnected tools — network monitoring, router management, RADIUS, CRM, billing, accounting, HR and support — that never agree with each other. Staff re-type data, unpaid customers stay online, faults are found by customer calls, and every new vendor adds another screen. The result is high operating cost, lost revenue and slow service.

Solution

Netxol One is the AI Operating System for ISPs and WISPs: one platform, one login and one console for everything an operator runs — OLT/ONT and network management, TR-069/TR-369 router management, RADIUS, subscribers and CRM, billing and payments, resellers, ERP, HR, reports and workflow automation — with Netxol AI working across all of it. Installed at the operator, multi-language, with country rules built in.

What makes it unique

One source of truth from the fibre to the invoice: the network, the customer's router, the subscriber and the money are the same record. Netxol AI is our own engine — it runs on the operator's own servers (CPU or GPU), with no third-party AI service, so data never leaves the operator — and it can fix network problems by itself with approvals and a full audit trail. Vendor-neutral (Huawei, ZTE, Nokia, Comtrend, MikroTik and more), built on TM Forum Open APIs and open standards.

Screenshots

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Screenshot 1 of 5

Features

1The AI Operating System that runs your whole ISP — one login, one console
2Netxol AI on your own servers: chat, analysis, forecasts and self-healing actions
3OLT/ONT, switch and router management with alarms, root cause and GIS fibre maps
4TR-069 / TR-369 (USP) router management: Wi-Fi, diagnostics, firmware, zero-touch
5Built-in RADIUS with automatic suspend and reconnect (CoA)
6Subscriber 360: connection, router, bills, tickets and full timeline on one page
7Billing, invoicing and payments: prepaid/postpaid, SEPA, payment proof, recharge cards
8Country-ready: VAT/IVA, VeriFactu (Spain), SDI e-invoice (Italy), per-country payroll

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